The International Air Transport Association (IATA) is the trade association for the world’s airlines, currently representing some 290 airlines or 82% of total air traffic. The organization supports many areas of aviation activity and helps formulate industry policy on critical aviation issues.

Travel Agents Association of Zambia, known as TAAZ, was founded over 40 years ago. Its founders created a representative forum in the industry to promote professional service with security for both Members and their clients. It represents travel agents and tour operators. It is administered by a full-time Secretariat headed by a chairperson and vice chairperson with full executive board. Its aim is to become one voice to suppliers and authorities, thereby ensuring it would be represented and respected as an industry player. TAAZ has a membership of over 34 bona fide travel agents and tour operators throughout Zambia and is growing.

Travel Agents are still in demand even in the light of growing online technology alternatives. Travel agents book a significant portion of all packages, tours and cruises. They offer many benefits when booking travel, including saving you time and money, providing travel assistance should things go wrong, utilizing their expertise and experience to give you custom recommendations and passing on perks that only they can access. And, they will do what you can’t do for yourself – treat you like a VIP!